Frequently Asked Questions

OTR Mobile provides reliable, unlimited wireless internet for RVers, remote workers, rural homes, and anyone who needs WiFi on the go. Our plans include your device and unlimited data. Just pick a plan and we ship everything you need to get connected.

No contracts, ever. OTR Mobile is simple prepaid internet billed every 30 days. If you decide to cancel, just return your device. No penalties or hidden fees.

OTR Mobile works nationwide across the United States. We use top-tier carrier networks to deliver reliable coverage whether you are on the highway, at a campground, or in a rural area. Check our coverage map on the plans page to verify your location.

Unlike traditional ISPs, OTR Mobile is built for people on the move. No installation appointments, no contracts, no data caps. Your plan includes your device, and we ship it preconfigured so you are online in minutes. Plus, our U.S. based support team is here whenever you need help.

We offer two unlimited plans:

Home Plan - $89/mo. Perfect for stationary use at your RV, cabin, or rural home.

Travel Plan - $119/mo. Designed for full-time travelers, truckers, and anyone constantly on the move. Both plans include unlimited data and your device.

Every OTR plan includes your wireless device, a SIM card, unlimited data, activation, and free shipping. There is nothing extra to buy. Just pick your plan and we send you everything you need.

No hidden fees, ever. Your monthly price is what you pay: $89/mo for the Home Plan or $119/mo for the Travel Plan. That includes your device, SIM card, activation, and shipping. No surprise charges.

Yes. Unlimited data with no throttling and no overage charges. Stream, game, video call, and work without worrying about hitting a data cap.

We ship via FedEx, UPS, and USPS with average delivery times of 2-3 business days. Overnight shipping is also available. Contact us for pricing.

Not at all. Your device arrives preconfigured and ready to go. Simply power it on, connect your devices to the WiFi network, and you are online. Most customers are connected within 5 minutes of opening the box.

Depending on your plan, you can connect up to 64 devices simultaneously: laptops, phones, tablets, smart TVs, security cameras, and more. More than enough for your entire household or RV setup.

Absolutely. OTR Mobile delivers speeds well above the 25 Mbps threshold needed for smooth online gaming. Our average latency is around 45 ms, which is great for most online games. Many of our customers game daily on their OTR connection.

Yes. OTR plans support HD and 4K streaming on services like Netflix, YouTube, Disney+, and more. With unlimited data, you can watch without worrying about overages.

Yes. Zoom, Teams, Google Meet, and other video conferencing tools work great on OTR Mobile. Our speeds and reliability make it a trusted choice for remote workers, digital nomads, and work-from-RV lifestyles.

Our U.S. based support team is available via live chat, phone, email, and social media. We are real people who understand our products and are dedicated to getting you connected.

We stand behind our service with a 21 day worry free guarantee. If it does not work, return it back to us for a refund. No contracts means no cancellation fees. Just return the device and you are done.

It is easy. Visit our plans page, choose the Home or Travel Plan that fits your lifestyle, and check out. We will ship your device with everything preconfigured so you can get online fast. No technician visit, no installation. Just plug in and connect.